Refund Policy | Era Rank - Your Trusted SEO Partner
Welcome to Era Rank. We value your trust and strive to deliver the best possible service. Please review our refund policy, which explains the circumstances under which refunds may or may not be granted.
Non-Refund Policy
Era Rank provides non-tangible, irrevocable services such as backlinks and digital marketing solutions. Once a service, such as a published link, is delivered, it can not be undone or refunded. By purchasing any packages, subscription plans, or sponsored guest post services from Era Rank, you acknowledge and agree to this policy.
We encourage all customers to carefully review their order details, including the website on which guest posts will be published, keywords, spelling, grammar, and Target links, during the purchasing process to avoid misunderstandings.
While refunds are generally not available, exceptional cases may be considered. These cases will be reviewed individually, and refunds, if granted, will be at Era Rank’s sole discretion.
No Refund in the Following Cases:
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Publisher Shutdown: We cannot issue refunds for articles placed with publishers who cease operations or shut down their websites. Decisions made by partner publishers are beyond our control.
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Legal Issues: Refunds will not be granted if a publisher faces legal action related to the article’s content or promotions. Customers are responsible for ensuring compliance with applicable laws and regulations.
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Technical Performance: Era Rank is not responsible for technical issues on publisher websites, such as availability, loading speed, hyperlink functionality, search engine indexing, or layout changes.
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Google Core Updates: We cannot provide refunds for backlinks removed or deindexed due to Google Core Updates or search engine algorithm changes, as these factors are outside our control.
Money-Back Guarantee
If we are unable to publish an article or guest post on the selected publisher's website, you are eligible for a full refund minus any payment gateway fees. Alternatively, we may:
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Offer to fulfill the order on a comparable publisher website.
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Credit the amount to your Era Rank account for future use.
Example of Exceptional Cases:
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The publisher declines to publish the article after approval.
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Technical errors prevent the article from being published on time.
The choice between a refund or alternative options will always remain with you.
Refunds During the Writing Process
If you cancel your order during the writing or review stage:
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50% Refund: A partial refund is available as payment is allocated to compensate writers for their work.
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Draft Delivery: You will receive the drafted article and can request revisions or use the article as you see fit.
Refunds During the Publishing Process
Refunds requested during the guest post-publishing process cannot be granted. Once a Guest Post publication is in progress, it cannot be stopped, and publishing costs cannot be recouped.
Please carefully review all articles before approving them for publication. Ensure details like contact information, keywords, and links meet your requirements.
Refund Processing Time
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Refund requests will be reviewed and responded to within 24 hours.
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Credit Card Refunds: It may take 5-10 business days to reflect on your statement.
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PayPal Refunds: Funds will appear immediately in your PayPal account upon processing.
Refunds will only be issued using the original payment method. Unfortunately, we cannot process refunds to alternative accounts.
How to Request a Refund
To initiate a refund request, please contact us through one of the following:
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Chat: Use the chat bubble at the bottom-right corner of our site.
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Email: Send your request to support@erarank.com with your order details, email address, and invoice number.
Complaints and Disputes
If you believe the services provided do not align with their description on our website, contact our support team within seven days of your purchase. Provide clear evidence of the discrepancy in your complaint.
Please note:
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Complaints based solely on unmet expectations or desires will not be entertained.
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Each case will be reviewed individually, and Era Rank reserves the right to approve or deny complaints at its sole discretion.
Thank you for choosing Era Rank. We appreciate your business and are here to assist with any questions or concerns regarding our refund policy.
If you agree with our refund policy, then you can place your order
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